
“We have built a fantastic working relationship with Maverick, I love working with them. Their attention to detail is exceptional.
They take the time to understand their clients and the events they are delivering. They will constantly review and improve what they do, and challenge our ideas, suggesting ways we can improve.
They feel ownership of our customers, we are working together to deliver our events. With Maverick also managing all the invoicing relating to our events, it saves me from endless negotiation and communication with hotels.
Any issues are dealt with immediately and it is obvious that Maverick have
a highly credible reputation with all the venues we use.
The team are extremely knowledgeable, have excellent skills, professional and inter-personal and they really are a great, fun bunch of people to work with”
RM Event Marketing Manager, RM Education, January 2011
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NHS Improvement is an NHS organisation working across England to deliver service improvement expertise and support to front line clinical teams. NHS Improvement organises many conferences, workshops and meetings each year for healthcare staff and organisations. It therefore has a high requirement for the sourcing of venues ranging in size from half a dozen attendees up to several hundred delegates. Likewise NHS Improvement staff undertake extensive national travel and require overnight accommodation across the country.
We have found Maverick Solutions Ltd at all times to be a most professional and responsive organisation that prides itself on the high quality of its service and support. Appreciating the value of positive working relationships, the company is efficient and effective in its approach to customers and service provision. Our account managers meet with us on a regular basis and seek constantly to ensure a full understanding of our work and changing requirements.
Of particular importance and significance to NHS Improvement are the company’s extensive knowledge and networks within the hotel and venue finding sector enabling the sourcing of accommodation even occasionally at regrettably short notice , and yet within our price limits. Likewise the valued provision of an out of hours telephone number for emergency support and the relentless pursuit of queries and complaints serve constantly to support and enhance our working relationship and the service we receive
Governance Lead, NHS Improvement, Leicester, February 2011
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"Both venues, although different from each other, have proved ideal for our needs,
and I very much appreciate the trouble you went to in researching a variety of locations in order to meet our specific requirements - and there is no doubt you were able to secure far more favourable rates than I could! Once again the team at Maverick have exceeded our expectations"
Groundwork UK
March 2010
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"From the huge selection of venues located where we could be accommodated, we feel the choices given were excellent - it's a pity we could only choose one"
Royal Life Saving Society
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